INDUSTRY WARNING: "99% of Google/Bing/Yahoo RAID Data Recovery
advertisers are brokers or computer IT break/fix shops with no RAID
recovery experience or expertise. Beware of who you speak to, there are
many "Free evaluation, no cost no data" data recovery scams going on every day."
See What to Beware of below and educate yourself when seeking RAID data recovery.
Our team of engineers have been performing RAID data recovery since the
emergence of RAID array storage and as the founders of the field of RAID data recovery we adhere to all
industry standards, practices and regulatory compliance's. Your data recovery
will be performed within the guidelines you require and with complete confidentiality.
- Remote - Onsite meet your needs
for a quote at 1.800.892.8302
WHY USE RAID RECOVERY LABS?
- RAID Recovery Labs founded the field of RAID data recovery, we are
the only dedicated RAID recovery lab in the field of data recovery..
- All recoveries are performed by Raid Recovery Labs engineers, whether it's in-lab,
remote or onsite. No brokering or sourcing like so many others do.
- Over 90% of all our recoveries are successfully solved the same day we receive them.
- Our recovery success rate is the highest in the industry and backed
by references in every major industry segment and available by request.
- We perform many secondary successful recoveries every month of arrays deemed
failed and unrecoverable by other supposed data recovery companies.
- All calls are handled by actual RAID recovery engineers. No sales staff like
you'll find at other data recovery companies.
- Straight forward pricing, no sales gimmics, just what you would expect
from a professional recovery lab. No vague price ranges and absolutely no pricing
based on the value of your data.
- Homeland Security certified to offer Same Day shipping services both
domestic and international.
- Lab hours are 24/7, 365 days per year and no emergency fees. We perform
emergency recoveries all over the world, working in many different time zones and are
- The only lab to offer discount pricing for Students, Education Institutions,
Non-Profits, Military and Government Organizations.
RECOMMENDED "DO NOT" CHECKLIST
Below is a list of things to avoid performing when your RAID array has
failed. If you have performed one or more of the following it does not
mean your data is unrecoverable, they can just potentially cause further
damage hindering a fully successful recovery.
- Do not reinitialize your RAID array - this can destroy information
required to successfully recover your array.
- Do not run FSCK or any FSCK variant - This can damage your file
system. MD can still show a valid volume even when the disks have synchronization
errors. Running any form of FSCK can cause further damage to your file
- Do not run CHKDSK - Depending on the damage to your file system
CHDK can cause further damage.
- Do not rebuild your RAID array - Doing so can re-stripe your data
causing permanent damage.
- Do not rely on your hardware vendor - Hardware support technicians
are not RAID data structure engineers and can caue further damage trying
to correct your array at a hardware level.
WHAT TO BEWARE OF WHEN SEEKING RAID DATA RECOVERY
The Industry Warning at the top of our page really says it all. The data recovery
industry has exploded with break/fix IT companies armed with inexpensive
commercial data recovery tools and no practical experience or training
and are offering recovery services. They either damage your data further,
destroy it completely or broker it out and jack the price up. Others have
formed "brokerages" and have web sites showing they are in every major
city and state and have nothing more then a partnership with a data recovery
company and use IT shops as fronts or are just a shipping office.
You'll note on every data recovery web site you go to (not ours)
they offer a Partnership Program, this means it will cost you, they are
not giving their own money away we assure you. They inflate the price
for your recovery and from what we have seen not by a little, we're talking
thousands to tens of thousands! They work by deep pocket theory and threshold
of pain and will hold you and your data hostage until you pay their demands,
we're not kidding. This has become a huge problem in this industry and
these companies need to be exposed, below are a few things to be aware
of and to think about when seeking RAID data recovery services:
- Advertising Hype: Do they make ridiculous claims? World Leader's,
100% guarantee, Fastest and Cheapest, Twice as Fast and Half the cost,
etc? These are gimmics and boasts that can't be backed up, like Rated
#1....by who?. Nobody can guarantee your recovery until they have fully
evaluated your array. Fast and Cheap, well you get what you pay for.
We take pride in the fact that we have techniques that yeild about a
90% solve rate the same day, but that's doesn't translate to 100% guarantee.
Some arrays depending on both the failure scenario and post failure
procedures that might have been attempted to recover the array can create
conditions that just takes proper time to correctly and accurately recover
from. Would you want it fast and cheap or accurate and correct?
- Domain Name Confusion: RAID Recovery Labs founded the field of dedicated RAID data recovery engineering many years ago.
Over the last couple years other companies posing as RAID Recovery Labs have come up with similiar
and confusing domain and company names to steer people away to them. They even us our language and name when
speaking to them to create further confusion. RAID Recovery Labs Inc., is the authentic RAID recovery lab
don't let them confuse you. If your uncertain who your talking to call our 800 number and ask for Mr. Craig Snapp, president and co-founder
of RAID Recovery Labs or Dr. Jeremiah Weaver CTO and co-founder, either will be happy to take your direct call.
- Do not tell the person your speaking with "what" the nature of your
data is or they will base their pricing on the value of your data. We
know your data is valuable or you wouldn't be seeking recovery, don't
tell them it's your payroll database, financial's, critical Corp. data,
etc., tell them format types (DB's, xls, doc, pdf, etc) but no specifics
or they will apply multipliers to the value, we have seen this "deep
pocket theory" used all over the data recovery industry.
- Make sure your speaking to an actual engineer, most all of these fake
recovery companies have commissioned sales people and to understand
the complexities of your recovery, cost to value, you need to speak
to an actual recovery engineer.
- Don't go into detail of the urgency of your recovery needs, this just
gives them more information to base their pricing on your "threshold
of pain" financially, express your timing needs, but nothing further.
- Pricing: Understand the complete breakdown of your recovery costs,
request a formal quote if necessary. Vague pricing or arbitrary price
ranges are an indicator of incompetence or brokerage. No cost, no data,
free evaluations, 100% data recovery guarantee's these are scams, no
engineering company can guarantee a recovery they haven't seen yet!
- Free Evaluation: RAID recovery is a extremely intense mathematical
problem that requires a highly trained engineer and mathematician. What
business can afford an engineer to put hours into a recovery project
for free? Nobody works for free! So are they really putting forth their
best effort to get your data? No these outfits try and work on a volume
basis and if they can't solve it quickly, they fail it and move on to
the next sucker. Normally a free evaluation will also come with a vague
recovery quote, i.e., $2,500 - $25,000, we had a client that just the
other day told us of an outfit in Seattle that quoted this on 8-24-2011.
We have performed many secondary recoveries where these outfits told
the client their data was unrecoverable and purposely damaged the array
further to attempt to keep a reputable lab from recovering it. If you've
been told your data is not recoverable call us, don't be tricked into
losing your data for a free evaluation. [Update 8-27-2011] the client
mentioned above ended up with a final quote of $21,500.00 and came back
to us and were recovered for less than half of this!
- Multiple Locations: Nothing says "we don't do our own work" like a
map full of pin dots. The scam artists go to great lengths to make themselves
look huge, with laboratories in every major city. RAID recovery services
is a very small industry of professionals, less then six companies in
the world possess the skills necessary to perform RAID recovery. We
founded and defined this industry sector and are the only dedicated
RAID recovery laboratory, we know the real recovery companies and we
can count them on one hand. This tells you how small this industry really
is and there's nowhere to be trained in these skills, it's a multidisciplinary
engineering environment and not for the amateur armed with a commercial
data recovery software.
- Core Competency: Data recovery (single hard drive, camera cards, thumb
drives, etc) is not RAID recovery. Raid Recovery is purely complex boolean
algebra, damaged equations no less and requires a highly skilled mathematician
to perform the recovery. Raid Recovery Labs is a dedicated laboratory
for many reasons, one being every recovery is unique in many ways so
it's highly complex. Controller and array server/NAS/SAN manufacturers
are constantly changing and releasing new array devices and parity formulas
and it requires constant R&D to keep up with all the changes. It takes
dedication to perform this service effectively and we take this very
- References are always a good idea, this is your data and you should
know who your working with. Every data recovery web site has logos of
NASA, DoD, major corporations, fancy pictures of "clean rooms",
etc., see if they are real. We often see our clients logos posted to
their sites, they just downloaded a bunch of impressive looking logo's
and post them, whose going to know unless you question it. Most of our
clients require full autonomy, they don't want anyone to know they have
experienced a potential data loss and they will not allow you to list
them in any fashion. 70% of our clients demand this level of autonomy
and we respect it, they will however take reference calls for us when
the situation is warranted.
- Clean room repair: you will see certifications and pictures of very
expensive looking clean rooms, these are always funny to us, look closely,
most are pictures of clean rooms for semiconductor manufacturing or
medical clean room facilities that have nothing to do with data recovery.
You'll see people dressed in clean room suits, breathing apparatus,
etc., just ridiculous, a Class 100 clean room is not a facility that
requries these things. Hard drive repairs can be a costly procedure
depending on the type of damage, but this is not always a requirement
in array data recovery. Watch out for unwarranted repair fees based
on false "clean room" requirements.
- Did they answer all your questions? Did they give you a clear understanding
as to what has happened to your array and the effects it could have
on your data? Did they discuss better ways to protect your data in the
future based on your failure scenario? Did they offer anything other
than a quote?
The best we can do is tell you to use common sense and don't get taken
in by gimmic's and hype. Conclude your call with a complete understanding
as to what has happened to your array, what is required to recovery
it, potential hurdles to overcome, timing & costs. Unless you get at
minimum these questions answered, clearly and succinctly, walk away
your heading for a huge disappointment and a potentially costly one.
Call for a quote and compare us at 1.800.892.8302
After experiencing a hardware failure on our HP Proliant RAID array, I contacted RAID Recovery Labs and spoke to a engineer immediately. I sent the drives to them and 100% of our data was recovered and we were back up and running in 2 .....Read MoreMatthew Nagy - IT ManagerInteractive Holdings LLC